Refund Policy

Last updated: April 29, 2024

Overview

At Visibly.co, we strive to provide high-quality digital products. However, we understand that in rare cases, a refund may be necessary. This policy outlines our approach to refunds.

Refund Eligibility

  1. We offer a 30-day refund period from the date of purchase.
  2. Refunds are considered on a case-by-case basis.
  3. As our products are digital and can be previewed online before purchase, refunds are rarely issued.

Before Requesting a Refund

Before making a purchase and requesting a refund, please:

  1. Thoroughly review our product demonstrations and previews.
  2. Consider trying our free options to assess if our products meet your needs.
  3. Understand that customization capabilities may vary; ensure our products align with your requirements.

Refund Process

If you believe you qualify for a refund:

  1. Contact our support team at [email protected] within 30 days of purchase.
  2. Provide your order details and reason for the refund request.
  3. Our team will review your case individually.

Important Notes

  • Refunds are not guaranteed and are issued at our discretion.
  • We recommend assuming that a refund will not be available before making a purchase.
  • This policy is in place to protect our digital assets while still providing flexibility in exceptional circumstances.

Free Options

We offer free templates and resources to help you make an informed decision before purchasing. We encourage you to explore these options if you're unsure about the suitability of our products for your needs.

Contact Us

If you have any questions about this refund policy, please contact us at [email protected]